Transforming HR with Blue Prism’s Digital Workforce

Human resources (HR) team plays a pivotal role in creating, reinforcing & transforming the culture of any organization. Right from recruiting, onboarding, running payrolls, managing performances, training & development to reinforcing the core values of the business, these essential elements of business culture are covered by “HR”.

Most organizations emphasize placing the HR Team in a defensive position as many things might possibly go wrong if someone is not paying the required attention in the following matters:

• Hiring Process (Onboarding & Offboarding the resources)
• Compensation (providing competitive benefits and salaries to attract and retain top talent)
• Employee morale (motivating employees, maintaining culture, and providing training)
• Employee behavior (towards each other and as representatives of the organization)

About Blue Prism:

Blue Prism is one of the most renowned and leading Robotic Process Automation (RPA) provider. “Digital Workforce” solution offered by Blue Prism, not only reduces costs but also automates manual or repetitive activities of the human workforce. This way, your HR teams can focus on more strategic and high-value tasks.

In the HR scenario, mundane tasks such as Onboarding & Offboarding of resources in an organization can be taken care of by the Blue Prism Digital Worker. This gives HR teams ample time to emphasize more on enhancing the employee experience & making HR more “human”.

How MSRcosmos automated HR processes for a leading client with help of Blue Prism?

The Challenge:
A renowned global data center with over 40 data centers operating under its umbrella in 3 continents and 30+ markets embarked on an ambitious HR process automation initiative. They wanted to automate a part of their HR Process that could change the way they handled the Onboarding & Offboarding process of their employees. The current HR process was carried out from Headquarters, for all the employees from all three continents.

MSRcosmos being a strategic partner to Blue Prism, was chosen to lead this initiative post rigorous levels of vendor evaluation. Automation experts from MSRcosmos identified Blue Prism RPA use cases to improve the existing HR processes. These are as follows –

• Frictionless and faster onboarding experience
• Automated system assignment process in alignment with IT teams
• Providing access badges and assigning software licenses to the users

The Solution:
MSRcosmos introduced its prolific intelligent automation solution capabilities to combat the challenges encountered by the client. Strategic workshops were organized with key stakeholders from HR and IT teams for a comprehensive understanding of the client’s requirements. A contextual automation solution was framed and proposed using the best of Blue Prism. End-to-end implementation of the HR automation solution was carried out by MSRcosmos experts in a methodical approach.

Key Outcomes:
The automation solution has helped the HR team in their daily Onboarding & Offboarding activities.

• It reduced the human workload
• Redeployed HR into other strategic roles in the company which enhanced the employee experience
• Improved turn round time of the HR process which simplified work for other departments that relied on them.